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The practice has installed a new phone system at Hollybrook and will complete the project at Sinfin by June 30th 2017, please let us how your comments and feedback....

Latest News

HOLLYBROOK AND SINFIN


MEDICAL CENTRES


NEWSLETTER


 


March 2017                                             


               


It’s been a while since we have delivered a newsletter, relying on the website and in house practice media screens for updates. However, we are using this edition to highlight the changes that are happening within the practice.


 


Staff Update


 


The practice has welcomed the following new members to our team;


 


Dr A Krishnappa       Salaried GP


 


Lorraine Shenton     Health Care Assistant


 


Victoria Ings               Admin Team


 


 


 


Premises


 


The practice is going through three phases of building work. The first phase is underway. This is maximising our current existing space to accommodate more consulting rooms, a new reception area, and a new waiting area.


 


The second phase will see building of new rooms on the ground floor and the third phase will be building more rooms upstairs. We are a rapidly growing practice, accommodating all new patients from within our practice boundary and the new housing developments.


 


 


 


 


 


Telephone System


 


The practice has bought a new system, this system will have a hosted service, let you know where you are in the queue, have options to make appointments, speak to the secretaries about your referral and to the admin team about records and report requests and general enquires without having to wait in the same queue. We understand this has been a frustrating problem for patients and our staff and appreciate all your patience while we put this in place in line with the building work.


 


 


 


 


 


 


 


 


 


PPG Events


 


Do you care for a family member or friend? Sinfin Carers Group is there to support you. The group usually meets every Wednesday between 2 and 3.30 pm at:


                Sinfin Community Centre, 50 Swallowdale Road, Sinfin, DE24 9NT.


 


You can meet with other carers, have a cup of tea, perhaps try out an activity - they include Yoga, meditation, crafts, massage, and others are planned.


 


Come and meet us. Give us a phone call on the PPG mobile: 07491 133403. We’d love to hear from you.


 


The Patient Participation Group (PPG) Committee will meet at Hollybrook Medical Centre on Thursday 6 April 6-8 pm and Thursday 4 May, the same time. You are most welcome to come along and see what we do.


 


_____________________________________________________________________________________


 


Appointments are precious!!


 


Patients who fail to attend appointments and do not cancel is a growing concern for the practice as this impacts on appointment availability for other patients. We urge patients to kindly cancel appointments


they are unable to attend so these can be used for others and GP and nurse time is not wasted.


 


The total number of appointments wasted in December was 161 appointments for nurses and 94 for GP’s.


 


Although there may be a good reason that you are unable to attend, all we ask is that if you no longer require an appointment you have booked, that you please cancel it. Even at short notice we can usually ensure that the appointment is used by another patient.


 


 


 


Hollybrook Medical Centre website


 


Did you know you can now book and cancel appointments on-line, using the link on our website www.hollybrookmedicalcentre.co.uk  


 


To use this service you will need to register in person at either Hollybrook or Sinfin. Just ask at reception and we will give you your username and password.


 


Once you have your username and password you will be able to book an appointment with one of our Doctors up to 2 weeks in advance. You will also be able to cancel Doctors and Nurses appointments and order your prescriptions. The website also is updated to share news and new health initiatives.


 

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