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Appointments
For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.
This will help us to be more efficient by making an appointment available to you when you need it the most.
Book an Appointment
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
- Telephone us and press option 2 on 01332 523300 (Hollybrook), 01332 770909 (Sinfin), 01332 348845 (Osmaston Road), 01332 571677 (Keldholme Lane)
- Cancel using our online services
- Cancel through the NHS App
Out of Hours
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Interpreters
We can arrange interpreters for any of our non-English speaking patients, please let us know if you require this service at the time of booking your appointment.