Appointments

 

For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.

This will help us to be more efficient by making an appointment available to you when you need it the most.

Book an Appointment

Check your condition first

Many conditions can be treated without the need to see your GP.

 

Pharmacy & Self-Care

Pharmacy

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Book a Routine Appointment

Ways to book

  1. Download the NHS App
  2. Use our online services
  3. Telephone us and press option 1 on: 01332 523300 (Hollybrook), 01332 770909 (Sinfin), 01332 348845 (Osmaston Road), 01332 571677 (Keldholme Lane)
  4. Visit one of our surgeries

Sickness Certificates (Fit Notes)

We only offer extensions to sick notes via the website. To request a new sick note please make an appointment with your GP.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

We receive an extremely high demand for home visits and are unable to provide all of these, despite increasing the number of GP’s we have. For each home visit we do, we can see 3 to 4 patients in the surgery. Your assessment in the surgery will be much more thorough than one completed at home since we have all the equipment, we need in the GP practice. We would request that you always attend the surgery where possible.

Home visits are for the terminally ill (dying) or totally housebound patients only. We do not visit children who should always be bought to the surgery.

If you can go out to the shops, to visit family/ friends or to get a haircut, we will not visit you at home. You should request an appointment instead of a home visit.

We do not visit people who do not have transport. We would expect you to come to the surgery.

All home visits should be requested before 10:30am. No visit will automatically be booked by our reception team. All requests will be assessed by a doctor to determine whether it would be more appropriate for you to attend the surgery for a formal appointment, or for us to deal with your problem over the phone.

We cannot guarantee we will be able to visit you if your request comes in after 10:30am. Your request will be assessed by the on-call doctor first

Life Threatening - Go to A&E

Call 999 or go to A&E now if:

 
  • you or someone you know needs immediate help
  • you have seriously harmed yourself - for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel

  1. Telephone us and press option 2 on 01332 523300 (Hollybrook), 01332 770909 (Sinfin), 01332 348845 (Osmaston Road), 01332 571677 (Keldholme Lane)
  2. Cancel using our online services
  3. Cancel through the NHS App

Out of Hours

Life Threatening

Call 999 or go to A&E now if:

 
  • you or someone you know needs immediate help
  • you have seriously harmed yourself - for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

 
  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

 
  • You need help now, but it's not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Interpreters

We can arrange interpreters for any of our non-English speaking patients, please let us know if you require this service at the time of booking your appointment.