Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Derby Urgent Care Centre
Osmaston Road
Derby
Derbyshire
DE1 2GD
Tel: 01332 224700
8.00am – 8.00pm
Swadlincote Clinic
Civic Way
Swadlincote
Derbyshire
DE11 0AE
Tel: 01283 818000
6.30pm – 10.30pm
Ilkeston Community Hospital
Heanor Road
Ilkeston
Derbyshire
DE7 8LN
Tel: 0115 930 5522
8.00am – 8.00pm

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Book an appointment on the phone
Hollybrook Medical Centre 01332 523300
or
Sinfin Health Centre 01332 770909
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone
Hollybrook Medical Centre 01332 523300
or
Sinfin Health Centre 01332 770909

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…

Abuse

Derby Women's Centre

Our mission is to empower women to lead more independent lives. We aim to reduce economic inequality, improve mental well being and facilitate personal development. To do this, we offer support and guidance, signposting, counselling, legal advice and social activities and courses.

Telephone: 01332 341633

Website: www.derby-womenscentre.org.uk

Email: elainer@derbywomenscentre.co.uk

Bereavement

Carers in Derbyshire Bereavement Support

Caring for someone can become a major part of your life. When that person dies, as well as being a huge loss to you personally, it can leave a space in your life that can at first be hard to fill, especially if you’re feeling unsure of yourself.

Website: www.carersinderbyshire.org.uk

Cruse

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.

Telephone: 0808 808 1677

Website: www.cruse.org.uk

Carers

Derbyshire Carers

Derbyshire Carers Association recognise that the responsibility of caring for someone who cannot manage at home without help often places great physical and emotional strain upon the Carer. Whether you care for someone for a few hours a week or for 24 hours a day, we can offer you a wide range of confidential and independent services, helping you to care.

Telephone: 01773 833833

Website: www.derbyshirecarers.co.uk

Email: info@derbyshirecarers.co.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Child Health

Derbyshire Healthcare Children and Young People's Services

Our children and young people’s services support individuals and families living across the city of Derby and South Derbyshire. We offer a range of services the support children and young people with their physical and mental health care needs.

Website: www.derbyshirehealthcareft.nhs.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Community Groups

Alvaston Library

Alvaston Library offer a wide range of services including: Talking Points (Social Worker) and you can also access the Locality Co-ordinator there. To find out more visit the Alvaston Library.

Address: Alvaston Library, 1252-1254 London Road, Alvaston, Derby, DE24 8QP

Telephone: 01332 718140

Email: alvaston.library@derby.gov.uk

Derbyshire Biodiversity

Below is a list of local groups in the County, they are listed by local authority area. If you belong to a relevant group that is not listed here and would like it adding or have some amendments send details to the below email address.

Website: www.derbyshirebiodiversity.org.uk

Email: info@derbyshirebiodiversity.org.uk

Drugs and Alcohol

Derbyshire Healthcare Drug and Alcohol Service

Derby Drug and Alcohol Recovery Service is a consortium drug treatment service delivered by Derbyshire Healthcare NHS Foundation Trust, Phoenix Futures and Aquarius.

Website: www.derbyshirehealthcareft.nhs.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Depression, Anxiety & Stress

Derbyshire Mind

Derbyshire Mind, established as a local mental health group in 1967, is an independent local association affiliated to the national charity Mind. As part of our affiliation agreement we maintain a quality management system in order to ensure rigorous standards across the network of Local Mind Associations

Telephone: 01332 345966

Website: www.derbyshiremind.org.uk

Email: enquiries@derbyshiremind.org.uk

Trent PTS

Trent PTS is an approved NHS provider of psychological therapies. We are commissioned by the NHS to provide free, flexible, responsive and accessible high quality psychological therapy services, so there is no cost to you. We provide treatment for: depression, anxiety, loss, grief, trauma, relationship problems and many other conditions.

Telephone: 01332 265659

Website: www.trentpts.co.uk

Email: enquiries@trentpts.co.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Elderly Care

Derbyshire Dementia Support

Are you, or someone you care for experiencing memory loss, forgetfulness, confusion or other effects of dementia? If yes, our Derbyshire dementia support service is here to help.

Telephone: 01246 592010

Website: www.makingspace.co.uk

Email: derbyshiredementia.service@makingspace.co.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 169 2081

Website: www.ageuk.org.uk

Maternity

Derby Hospitals Maternity Service

Pregnancy is a time that may raise a lot of questions and you will need to make all sorts of decisions. Even if this is not your first pregnancy, things may have changed. There is a lot of information available to help you and all our leaflets can be easily found on these pages.

Your midwife will advise you to read certain information around the time that you are likely to be asked to make certain decisions about your care. Please have a look at all the pages as well as it may be very good to read information during your pregnancy about what to expect after your baby is born. If you prefer to have a printed copy of any of the leaflets, please ask your midwife or at the Antenatal Clinic.

Website: www.derbyhospitals.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Palliative Care

Treetops Hospice

Support and information for anyone affected by a life-limiting illness, from diagnosis onwards.

When you have been diagnosed with or are caring for someone who has a life limiting illness, it is a time when many things are thrown into turmoil and there are always questions. We offer a free Support and Information service at Treetops to help answer those questions.

Telephone: 0115 949 1264

Website: www.treetopshospice.org.uk

Email: info@treetopshospice.org.uk

Sexual Health

Your Sexual Health Matters

This service is funded by Derbyshire County Council, Derby City Council and delivered by Derbyshire Community Health Services NHS Foundation Trust.

Telephone: 0800 328 3383

Website: www.yoursexualhealthmatters.org.uk

BPAS - Termination of Pregnancy

Considering Abortion?
We are the UK’s leading abortion care service

Telephone: 03457 30 40 30

Website: www.bpas.org

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Facebook: www.facebook.com/PublicHealthEngland

Stop Smoking

Live Life Better Derbyshire

Stopping smoking is one of the most important things you can do to help improve your health.
Stopping smoking will not only benefit your own health but your family’s health as well.

Website: www.livelifebetterderbyshire.org.uk

Livewell Derby: Stop Smoking

With our support and free stop smoking medicine, finding your Will Power to succeed is within your reach.

Telephone: 01332 641254

Website: www.livewellderby.co.uk

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Weight Management

Live Life Better Derbyshire

Losing weight isn’t just about the numbers on the scales – it’s about how you feel inside.

It’s about taking a broader approach to weight loss instead of just focusing on dieting or what’s on your plate.

Website: www.livelifebetterderbyshire.org.uk

Livewell Derby: Lose Weight

Losing weight can be difficult, keeping it off is even harder. We’ll give you all the support and encouragement you need so you can shed the pounds sensibly and maintain the new you. Our programme includes sociable exercise sessions, a weight management course and continual group support.

Telephone: 01332 641254

Website: www.livewellderby.co.uk

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?