Appointment Changes – Effective 2 August 2021

We’d like to advise that from Monday 2 August 2021, we will be changing our appointments system at the practice.

We will once again be offering pre-bookable appointments with our GPs from 2 August 2021, these appointments will be available to book up to 3 days in advance. Please note that these pre-bookable appointments are telephone appointments only and NOT face to face.

To help our GPs, please could we ask that you write a brief description of why you require a telephone call in the appointment details when booking your appointment.

Please note that the appointment time you book will NOT be the exact time the GPs calls you, for example if your appointment is booked between 8.00am and 1.00pm OR 1.00pm and 6.30pm, please expect a call between those times. The GP will try to make 3 contact attempts during this time.

Our clinicians will continue to consult via telephone / video and will only offer face to face appointments at their discretion.

Please therefore do not attend the practice without a confirmed face to face appointment.

We hope that by offering pre-bookable telephone appointments and an alternative booking method it will improve patients’ access to GPs.

Thank you from all the team.